A backup PSAP that is ready before you need it.
When a primary center loses power, connectivity, or the building itself, calls still have to be answered. Coosada 911 provides pre-arranged failover capacity with your run cards, CAD templates, and procedures already loaded.
What the service covers
A standing failover agreement under which your 911 traffic reroutes to Coosada 911 on activation. Because the arrangement is pre-qualified, activation is a phone call, not a negotiation.
- Pre-qualified failover agreement with defined activation triggers
- Your run cards and CAD templates pre-loaded
- Scheduled cut-over drills
- Diverse carrier connectivity
- Full call records returned to your center after restoration
- Documented continuity of operations procedures
Activation scenarios
Facility loss
Fire, flood, tornado damage, or a hazardous condition that forces evacuation of your center.
Infrastructure outage
Loss of power, network, telephone trunks, or radio infrastructure.
Planned downtime
CAD or telephony upgrades that require your center to go dark for a window.
Staffing emergencies
Illness, weather, or other events that leave you unable to staff a shift.
Who this fits
Any PSAP without a tested backup arrangement, and PSAPs whose current backup depends on a neighboring center with no spare capacity.
Find out what this would cost your agency.
One thirty-minute call gets it started. Most agencies have a written proposal in hand within a few business days, and you can be live in about sixty days.