Certified dispatch for police, fire, and EMS.
Every telecommunicator is certified in Emergency Police Dispatch, Emergency Fire Dispatch, and Emergency Medical Dispatch with Telecommunicator CPR. We run your calls on nationally recognized protocols and your radio channels.
What the service covers
Primary or secondary radio dispatch for your police, fire, EMS, and public works units. We monitor your channels, track unit status, manage traffic on the air, and keep the call record in the CAD of record.
- EPD, EFD, and EMD protocols on every call
- Telecommunicator CPR and pre-arrival instructions
- Multi-channel radio console operation
- Unit status tracking and CAD integration
- Interoperability with regional talkgroups
- Trained for active shooter, domestic violence, and crisis calls
Pre-arrival care
The minutes between a call and the arrival of an ambulance are often the most consequential. Our telecommunicators deliver protocol-driven instructions for CPR, choking, bleeding control, childbirth, overdose, stroke, and cardiac events while your units are en route.
Working on your systems
Dispatch agreements are scoped to your radio footprint, CAD platform, run cards, and unit designators. We program to your standards and rehearse before go-live.
Who this fits
Police and fire departments whose dispatch is currently handled by sworn or line personnel, and agencies consolidating dispatch to a dedicated communications center.
Find out what this would cost your agency.
One thirty-minute call gets it started. Most agencies have a written proposal in hand within a few business days, and you can be live in about sixty days.